The payment pages used at SWISH LONDON are secure and you can safely enter your card details to pay for your order. We accept the following methods of payment: Mastercard, VISA, VISA Debit, VISA Electron, Maestro, American Express (AMEX) and Paypal.
Please select the desired payment option and proceed to the next page where you will enter the card details. Based on the type of card you are using for payment, you may then be asked to enter further details to enhance the security of the transaction. This request of information comes direct from your card issuer and relates to a password that identifies you as the authorised user of the card. If you do not have a password set up you can do so online during the transaction.
All credit and debit cardholders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. Internet Fraud is Illegal and perpetrators will be prosecuted in all cases.
Please note that the option to pay by PayPal will be removed for one of the following reasons:
– Any pre-order items in your order, (the release date for pre-orders is displayed on the product page and under the title in the basket.)
– You are trying to pay in any currency other than BPB
PLACING YOUR ORDER
Once you have your items in your bag, you can then increase the quantity by entering the desired amount in the Quantity field.
Clicking on the ‘Continue securely’ button on the ‘My bag’ screen takes you to the checkout area where you can select the correct delivery and billing address for this order. Please note that the billing address must match the details for the card that is being used. Once you have chosen the delivery method and clicked on the ‘Continue’ button, you will be taken through to the Payment page.
Payment authentication or 3D secure are fraud prevention initiatives launched by card issuers. Verified by Visa (VbV) and MasterCard Secure Code (MSC) work in the same way. The authentication works by using passwords, which are set up by you to protect you when you shop online.
How do I activate my card?
Many customers register their payment authentication with their card issuer. However, if you have not registered your card, you can register during the transaction. You should enter your card details and set a password in the secure window. Once you have registered your card, when you shop online in the future you will only have to enter your password.
Who do I contact for further information?
Customers should have received information about the payment authentication process from their card issuers. If you require more detailed information or encounter a problem with the authentication process, please contact your card issuer directly. Unfortunately we have no control over the payment authentication process so we will be unable to assist with any authentication enquires.
Please note that we will not take payment for any item until it has been processed. We will however take an Authorisation. This will show on your bank statement as a reservation of funds, which allocates the money to your order, but this will not be released until we have processed your item(s) for delivery. In the event of us not being able to fulfil your order we will immediately request that your bank cancels the authorisation. If the authorisation still remains after several days, please contact your bank to request that they act upon our cancellation of the payment.